Your Statutory rights are
not affected by any of the following terms and conditions.
THE WEBSITE,
JUSTADDGIFTS.COM AND YOU
This web site, found under the www.justaddgifts.com
URL, is operated by Braeridge & Stevenson LLP (“Justaddgifts.com”)
and references to “we”, “us” and “our” shall be deemed to be references
to Justaddgifts.com. References to “you”, and “your” shall be
deemed to be references to person placing an order via this web
site
ESHOTS,
GIFT VOUCHERS AND OTHER OFFERS
PLACING AN ORDER
By placing an order with us you will be
deemed to have read, understood and agreed to these Terms and
Conditions. If you are unhappy with any aspect of these terms,
then you should contact one of our customer service advisors
before placing an order with us either by telephone on 0845
686 0855, by email at: enquiries@justaddgifts.com or by post
using the address given below.
By placing an order via this web site you are making an offer
to Justaddgifts.com to purchase the goods detailed in your order
upon the terms described in your order.
Once you have placed an order we will send you a confirmation
that your order has been received but this is not a confirmation
that your offer to purchase the goods has been accepted. A contract
between you and Justaddgifts.com, for the sale of our products
will only exist once an order has been accepted, processed and
dispatched to you.
Your credit/debit card will be authorised when your order is
placed and processed but you will not be charged for the value
of the goods until the point that they are ready for despatch
to you. This does not affect your statutory rights.
Prices and availability of goods are subject to change without
notice. A delivery charge will be added to your order value
where appropriate, please see the delivery times and charges.
Orders normally ship the next working day, which you should
receive in 1-2 working days, thus most orders are estimated
to be delivered in 3-6 working days. However, delays for a number
of reasons may occur. If we are aware of any extended delays
to your order, we will contact you as soon as possible and advise
you of your options, including the opportunity to cancel your
order. Please note on your order if you need to arrange a specific
delivery date, and you will be contacted. We can only arrange
deliveries for Tuesdays – Fridays. All deliveries and packages
and original boxes must be stored in a safe location, as we
are unable to accept any returns once packaging is damaged or
the item is used.
Acceptance
of Delivery
When you receive the Product/s you must
inspect them for any defects or non-conformity before signing
good condition. If you sign good condition, you are accepting
the goods are in an acceptable condition. Any packages not signed
for but accepted are considered signed in good condition. If
you can see any sign of damage to the parcel/s please sign as
damaged otherwise we cannot refund or replace the item, beyond
your statutory rights.
You must be available to accept delivery on the delivery date
as the courier will only attempt re-delivery up to 2 times and
then the delivery will be returned back to Justaddgifts.com
at your cost. If delivery is refused or returned due to a faulty
address, you will be charged the courier return fees.
YOUR RIGHT
TO CANCEL
You may normally cancel your order (once
accepted by us) for any reason up to the point of despatch.
If you do cancel the contract within this time any payments
made by you will be refunded in full within 30 days.
RETURNS POLICY
If you are not entirely delighted with the
products that you have chosen you may return them to us within
14 days of receipt (Except items mentioned and listed in the
Returns and Refunds section). We will be more than happy to
offer you an exchange or, if you wish, a refund provided that
the products are returned complete, in their original packaging
and in perfect condition, unused, unwashed where applicable,
etc. Please take extra care to read our Product Care Information
page or our Care Brochure enclosed with your order as we cannot
accept items for a refund or exchange if the goods are not in
perfect condition or it is obvious to us that the goods have
been used or washed.
MAKING RETURNS
Acceptance
of Delivery
For all returns, except where the item is
faulty, you will be required to arrange and pay for the return
of the products to us. If you prefer, we will arrange to collect
the products from you, but the cost of this will be charged
to you and may be deducted from any refund to you. We will only
refund the costs of postage where the item returned is faulty.
To return any products to us, please complete the reverse side
of the invoice (which comes with your order) and clearly mark
whether you would like a refund or exchange. Pack the items
back in the parcel, attach the invoice and send it back to:
Returns Department
Justaddgifts.com
36 R L Stevenson Ave
Westbourne
Bournemouth
Dorset
BH4 8EG
When returning items you are strongly recommended to obtain
proof of posting. We cannot accept responsibility for parcels
lost in transit.
PAYMENT AND
TAXES
We accept online payment in a secure environment
by credit card or Justaddgifts Gift Vouchers. We currently accept
Visa, Mastercard, Delta, Switch. All transactions are shown
in pounds sterling (£).
All prices quoted on this web site are accurate at the time of
publication and are quoted in pounds sterling (£) and where appropriate
are inclusive of UK sales tax (VAT) at the current rate. If your
order is being dispatched to a destination outside the European
Union (EU) then your sales tax will be zero. If your order is
being sent to a member state of the EU then the selling price
will include VAT at the current rate. The current rate of VAT
is 17.5%. Any customs or import duties levied once the package
reaches your destination country will be your responsibility as
we have no control over these charges and cannot predict them.
CONFORMITY
OF GOODS
We take every care to ensure that the description
and specification of our products are correct at the time of going
to press. However, specifications and descriptions of products
on this web site are not intended to be binding and are intended
only to give a general description of the products. Furthermore,
while the colour reproduction of the products is a close representation,
we cannot accept any responsibility for any variation in colour
caused by the browser software or computer system used by you.
DISCLAIMER
& LIMITATIONS OF LIABILITY
Justaddgifts.com does not seek to exclude
or limit liability for death or personal injury arising from its
negligence or that of its members, agents, directors or employees
or for any fraudulent misrepresentation. To the fullest extent
permitted by law and save as provided above, neither Justaddgifts.com
nor any associated company shall be liable to you by reason of
any representation, or any implied warranty, condition or other
term, or any duty at common law, or under the express terms of
the contract, or in negligence (whether on the part of Justaddgifts.com
or any of its members, agents, directors, employees or otherwise)
for any indirect special or consequential loss or damage (including
but not limited to loss of profit or loss of saving), costs, expenses
or other claims for compensation whatsoever which arise out of
or in connection with the use of this web site, the supply of
the products or their use or resale by you.
The limitations of liability in these conditions shall apply
equally for the benefit of Justaddgifts.com and any other associated
company of Justaddgifts.com as if references to Justaddgifts.com
included references to each such associated company.
While Justaddgifts.com uses reasonable endeavours to ensure that
the information on this web site is accurate and up to date, it
does not give any warranty as to its accuracy or completeness
and Justaddgifts.com will not be responsible for any errors or
omissions or for the results arising from the use of such information.
While Justaddgifts.com takes all reasonable steps to ensure a
fast and reliable service, it does not guarantee that your use
of this web site will be interruption or error free and will not
be responsible for any disruption, loss of or corruption of any
material in transit, or loss of or corruption of material or data
when downloaded onto any computer system.
Further, Justaddgifts.com will not be responsible, nor liable
for your use of any other web sites which you may access via links
within this web site Justaddgifts.com does not control these web
sites and is not responsible for their content. Any such links
are provided merely as a service to users of this web site and
their inclusion in this web site does not constitute an endorsement
by or affiliation with The White Company. The entire liability
of Justaddgifts.com under or in connection with any contract for
any products to which these conditions apply shall not exceed
the price of the products, except as expressly provided in these
conditions.
Justaddgifts.com will not be liable to you or be deemed to be
in breach of these terms and conditions or any other contract
with you by reason of any delay in performing, or any failure
to perform, any of its obligations in relation to the products
ordered by you if the delay or failure was due to any cause
beyond its reasonable control.
Justaddgifts.com may assign or transfer any of its rights or
sub contract any of its obligations under these terms and conditions
to any third party. You may not assign or transfer any of your
rights or sub contract any of your obligations under these terms
and conditions except with the specific permission in writing
of Justaddgifts.com.
No person who is not a party to these terms and conditions shall
have any right to enforce any term under the Contracts (Rights
of Third Parties) Act 1999. Nothing in these conditions is intended
nor shall affect any of your statutory rights that may not be
legally excluded.
COPYRIGHT
AND TRADEMARK
The contents of these pages (including pictures,
designs, logos, photographs, text written and other materials)
are the copyright trademark or registered trademark of Justaddgifts.com
or its content and technology providers or their respective owners.
ALL RIGHTS RESERVED. The copying, modification, distribution,
reproduction, or incorporation into any other work of part or
all of the material available on this web site in any form is
prohibited save that you may:
Copy, print (one copy only) or download extracts of the material
on this web site for the sole purpose of using this web site in
good faith for domestic purposes or placing an order with Justaddgifts.com;
and Copy print (one copy only) or download the material on this
web site for the purpose of sending to individual third parties
for their personal information provided that you do seek no commercial
advantage or benefit from so doing and you acknowledge us as the
source of the material and that you inform the third party that
these conditions apply to them and that they must comply with
them.
LAW AND TERRITORY
These Terms and Conditions and your use of
our web site are governed by English law and you agree to submit
to the non-exclusive jurisdiction of the English court. This does
not affect your non-excludable statutory rights.
This web site and our Terms and Conditions have been designed
for use within the United Kingdom and under UK law. Whilst we
are happy to consider requests for products and enquiries from
outside the United Kingdom, we give no warranty, express or implied,
that the use of this web site or the placing of any order through
this web site from outside the UK complies with any applicable
non-UK laws or regulations. Accordingly, any products or promotions
not permitted under your local law are not offered to you.